Smart Tray Return automation piloted in a food court recently. Pretty cool huh. There is some issues here and there. The walkway is too small and the robots are a little sensitives which i think is alright due to safety. Nevertheless I find it interesting. What I do like is we probably have created a number of higher value jobs. Well is still pilot and may not take off. However this may ignite other initiatives here and elsewhere.
This is especially so for those who do not have enough saving. There is limited job alternatives for them. They are one of the social interaction remaining links. What more there is some value creation. There is also some interaction in their life. I think we need to appreciate their service.
But if you ask me now, i would say the tray automation system complement all our needs. The robots will likely complement their work. The workers are still needed, the children can still walk up to put their tray, the robots will lighten the labour needs and we have created higher value work supported by engineers, hr, managers etc.
I come back to Singapore few times a year. Every time i will not miss buying my Business Times copy from this old Indian Lady. A temporarily prop up store. Very friendly. And I would always like to put up a chat with her every time in the morning when I am there. She lights up my morning with her cheerfulness and ideas.
And then another older Chinese lady solo many a time on the Kopi-Tiam noodle store. Excellent food. Shes looks like 70 ! One of my favourite. Irreplaceable cooking skills. Who next's ? They all play a part in our daily life aren't they ? Do we really like to see newspaper vending machine ? Factory produced noodles self-collect at pick-up point ? Maybe some people like talking to "Wall".
Key part of the life equation is how technology enable and complement our daily experiences especially those that are the fabrics of our society. Not just dollar and cents. Maybe our future can be more exciting in this lacklustre market.